Shipping policy

At Football Fan Flags, we are committed to delivering your custom printed football flags safely and promptly to your desired location. Please review our shipping policy to understand the details of our shipping process:

Shipping Charges:

  • We offer a flat shipping rate of £10 for all orders within the United Kingdom.
  • For international orders, shipping charges may vary based on the destination and package weight. Please contact our customer support team for international shipping quotes.

Processing Time:

  • The processing time for each order includes production, quality checks, and packaging. Typically, the processing time is 1-2 business days.
  • Please note that the processing time may be longer during peak seasons or special promotions.

Delivery Time:

  • After processing, the estimated delivery time for UK orders is 1-2 business days.
  • International orders may take longer, depending on the destination and customs clearance. Please allow 7-14 business days for international deliveries.

Order Tracking:

  • Once your order is shipped, we will provide you with a tracking number via email.
  • You can use the tracking number to monitor the status of your shipment and estimated delivery date.

Shipping Methods:

  • We utilize reputable shipping carriers to ensure reliable and efficient deliveries.
  • The shipping method may vary based on your location and package size.

Shipping Restrictions:

  • Currently, we only offer shipping services within the United Kingdom and select international destinations. Please inquire with our customer support team for further information on international shipping availability.

Shipping Address:

  • To avoid delivery delays, please ensure that the shipping address provided during checkout is accurate and complete.
  • We do not take responsibility for delivery issues caused by incorrect or incomplete addresses.
  • Include a mobile number for tracking purposes

Delivery Confirmation:

  • Upon receiving your order, please inspect the package carefully for any signs of damage.
  • If you notice any damage to the package or contents, please do not sign for it & contact us immediately with photographic evidence, and we will address the issue promptly.

Delayed Shipments:

  • While we strive to meet our estimated delivery times, external factors such as weather conditions, holidays, or unforeseen circumstances may cause slight delays.
  • If your order is significantly delayed, we will keep you informed and work diligently to resolve any issues.

Shipping Queries:

  • For any shipping-related queries or concerns, feel free to contact our dedicated customer support team at footballfanflags@gmail.com.

By placing an order with Football Fan Flags, you agree to adhere to our shipping policy. We appreciate your understanding and cooperation in making your shopping experience with us a smooth and enjoyable one. Should you have any further questions, please do not hesitate to reach out to our team for assistance.